KABCARE Support
Use this page to ask questions, report account or appointment issues, request help with your medical records, or contact KABCARE support.
Contact Support
For account access, appointments, payments, prescriptions, lab results, medical records, privacy requests, or technical issues, contact our support team.
- Website: https://kabcareapp.com/support.html
- Privacy Policy: https://kabcareapp.com/privacy.html
- Phone and WhatsApp support are available inside the KABCARE app.
- Response time: within 1-2 business days.
What To Include
Please include your name, phone number, device model, app version, a short description of the issue, and screenshots if available. Do not include passwords or full payment card details.
Urgent Care
KABCARE is not a replacement for emergency services. If you are experiencing a medical emergency, contact your local emergency number immediately before using the app.
Services And Providers
KABCARE is operated by DoctorNow Holdings Inc. The app helps patients access care workflows involving independent healthcare providers, hospitals, pharmacies, labs, nurses, and delivery partners where those services are available.
DoctorNow Holdings Inc provides the KABCARE software platform and support. Medical, pharmacy, laboratory, nursing, and delivery services are provided by the participating licensed providers or institutions responsible for each service.
Privacy And Data Requests
For privacy questions, record access requests, account deletion, or corrections to your information, use the KABCARE support page or in-app phone support.